Terms of Service

1. Who you are contracting with

The Narrative Modeling App service is operated by Noaysk Enterprises, LLC, dba Bria Strategy Group (“we”, “us”). By creating an account or using the service you agree to these terms. If you are agreeing on behalf of an organisation, you confirm you are authorised to bind it.

The software behind this service is published under the GNU AGPL v3, and you may run your own copy under that licence. These terms apply only to the hosted service we operate.

2. Accounts and access

Accounts are personal and are created through Google or GitHub sign-in. You are responsible for activity under your account and for keeping any API keys you generate secret. Access to the service is currently invite-based; we may grant, decline or revoke invitations at our discretion.

3. Acceptable use

You agree not to use the service to:

• upload data you do not have the right to process, or special-category personal data (health, biometric, precise location, and similar) without a lawful basis for doing so;
• build or deploy models intended to make automated decisions about individuals in ways prohibited by applicable law, or to identify individuals who expect to remain anonymous;
• attempt to circumvent quotas, rate limits, tenant isolation or authentication, or to access another customer’s data;
• upload malware, or run workloads whose purpose is to consume capacity rather than to analyse your own data;
• resell or sublicense access to the hosted service without our written agreement.

We may suspend an account that is causing harm to the service or to other customers, and will tell you why when we do.

4. Your data

You keep ownership of everything you upload and of the models you train. You grant us only the permission needed to run the service for you: to store, process, transmit and display your data, and to send the limited extracts described in the Privacy Policy to the sub-processors listed there so that the AI features work.

We do not use your datasets to train our own models, and we do not sell your data. If you delete a dataset we stop processing it, subject to the deletion timelines set out in the Privacy Policy.

5. Plans, quotas and billing

Paid plans are billed monthly in advance through Stripe. Each plan carries usage quotas — uploads, training runs and predictions — which are enforced in the product; a request that would exceed your quota is declined rather than charged as an overage. Prices and quotas may change with at least 30 days’ notice, taking effect at your next renewal.

Taxes, where applicable, are added at checkout. A failed payment may lead to your plan being downgraded to the free tier until it is resolved.

6. Refunds and cancellation

You can cancel at any time from the billing page in your account settings, which opens the Stripe customer portal. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then.

If you are not satisfied, email support@briaanalytics.com within 14 days of your first paid charge and we will refund it in full.

After that window, cancelling stops future charges but the current period is not prorated or refunded. We may make exceptions — for example where a fault on our side prevented you from using what you paid for.

7. Service availability

The service is provided on an “as is” and “as available” basis. We do not currently offer a contractual uptime commitment or service credits. We do maintain backups, and we will give reasonable advance notice of planned maintenance that we expect to interrupt the service.

Model training and prediction are statistical processes. Their outputs are not advice, and you are responsible for validating any model before you rely on it for a decision.

8. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, for lost profits or revenue, or for loss of data beyond our obligation to maintain the backups described in the Privacy Policy.

Our total liability arising out of or relating to the service is limited to the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars if you paid us nothing. Nothing here limits liability that cannot be limited by law.

9. Termination

You may stop using the service and delete your data at any time. We may terminate or suspend an account for a material breach of these terms, for non-payment, or if we discontinue the service.

Unless the law requires otherwise, we will give you at least 30 days to export your data before terminating for a reason other than a serious breach or non-payment. After termination, your data is deleted on the timeline set out in the Privacy Policy.

10. Changes to these terms

We may update these terms. If a change materially reduces your rights we will notify account holders by email or in the product before it takes effect, and continuing to use the service after that date means you accept the updated terms.

11. Governing law

These terms are governed by the laws of the State of Arizona, USA, without regard to its conflict-of-laws rules. You and we agree to the exclusive jurisdiction of the state and federal courts located there, except that either party may seek injunctive relief in any court of competent jurisdiction.

12. Contact

Questions about these terms: support@briaanalytics.com. Questions about your data: privacy@briaanalytics.com.